Troubleshooting

Default solution folder, feel free to edit or delete it.

Store is closed in mobile app
 "The business and custom hours for the merchant needs to be set up correctly on Clavo Hub Web App or on Clover" Open the Store setting...
Wed, 2 Mar, 2016 at 2:18 AM
Delivery Fee is not present/incorrect on delivery type orders in mobile app
 "Delivery Fee might not have been set when the Delivery Order type was created. Please reset it in the Clavo Hub Web App" Open the Store ...
Wed, 2 Dec, 2015 at 4:10 AM
User is not able to select Deliver Type Order on Home Page in app
  Open the Store settings section in your Clavo Hub Web App Enable the "Delivery" check-box in services Click on save button
Wed, 2 Dec, 2015 at 4:12 AM
An Item is not appearing in the app
  Open the Items section in the Clavo Hub Web App Select the item you want to view in your app Disable the "Hide in Mobile App" option. ...
Wed, 2 Dec, 2015 at 4:20 AM
I am not able to see changes done in Modifier Group and Modifier Name.
Changes done in Modifier Group or Modifier Name like - Modifier Group Name - Add / Update Modifier Name - Add / Update will not reflect in live Mobile ap...
Tue, 8 Dec, 2015 at 5:28 AM
I am not getting solution on FAQ.
 Please reach out to us on support@kiposlabs.com
Wed, 2 Mar, 2016 at 5:46 AM
Mobile App displays a message "Sorry we do not deliver to this location."
Case 1 : Please confirm your store address at Clover and same in Clavo Hub web app. Steps for Clover : Login to Clover. From dashboard c...
Tue, 29 Mar, 2016 at 3:36 AM
I have uninstalled Clavo HUB and POS apps but still see Clavo Mobile Pickup and Clavo Mobile Delivery order types in my Register app. How should i remove these?
If you have uninstalled Clavo HUB and Clavo Online Order POS apps because you do not wish to use it anymore, you will still see the two order types for Clav...
Tue, 29 Mar, 2016 at 9:17 PM